
Eco-friendly cleaning products
for the hospitality industry:
How La Cheneaudière is meeting
the challenge of sustainable luxury
Eco-friendly cleaning products for the hospitality industry are now emerging as an essential solution for establishments seeking to balance operational efficiency, hygiene standards, and environmental commitment. Using the example of the 5-star La Cheneaudière Hotel Spa, this article explores how these solutions are practically integrated into the daily operations of a committed luxury hotel.
Balancing luxury, excellence, and environmental commitment: a strategic challenge for the hospitality industry
Is it possible to guarantee a flawless 5-star experience while significantly reducing one’s environmental impact?
In the luxury hospitality sector, the answer is never theoretical. It plays out on a daily basis, in complex environments where international guest expectations, high volumes, elevated service standards, and significant operational constraints intersect. This is precisely the challenge taken on by La Cheneaudière 5-Star Hotel & Spa, a 5-star Relais & Châteaux property located in Alsace, between Strasbourg and Colmar.
With its 45 rooms and suites, a 2,500-square-meter spa, two restaurants (including a Michelin-starred fine-dining establishment), a high-turnover buffet, and continuous service from breakfast through dinner, the hotel operates at a fast pace. In this context, hygiene, consistency, and perceived quality are non-negotiable. But so is the commitment to the environment.



A 5-star hotel committed to a comprehensive environmental initiative
Certified by Clef Verte, La Cheneaudière has developed an ambitious sustainability initiative. This includes converting food waste into biogas, installing LED lighting, eliminating single-use plastics throughout the guest experience, and recycling plastic, glass, and metal waste through a specialized local company.
Beyond these concrete actions, the hotel also makes local sourcing a central pillar of its environmental strategy, prioritizing local suppliers with whom it maintains direct and long-term relationships. This commitment is fully aligned with a broader vision of responsible luxury.
The guest experience is directly integrated into this approach: eco-friendly practices in the rooms, linens replaced only upon request, eco-certified amenities… The goal is clear: to preserve an exceptional natural site while maintaining the level of excellence expected in a 5-star hotel.

Claire Oiknine, Director of La Cheneaudière, sums up this vision:
“We want the hotel to be as environmentally responsible as possible, without compromising on the quality of the experience offered to our guests.”
The specific challenges of a 5-star hotel
In an establishment of this caliber, operational requirements are particularly high.
With a buffet that can accommodate up to 90 guests, two restaurants with distinct identities, a 2,500-square-meter spa operating around the clock, and a high-end hotel offering, every detail must be meticulously managed at all times.
This entails:
- impeccable hygiene in all areas;
- consistent results, regardless of the volume of activity;
- optimized management of housekeeping teams;
- and perfect alignment with the expectations of international guests.
In this context, the environmental transition cannot come at the expense of performance.
“Above all, our guests come seeking a flawless experience. It is up to us to integrate our environmental commitments without compromising this promise. ”
The choice of Green Care Professional eco-designed cleaning products for the hospitality industry
To address these challenges, La Cheneaudière has chosen Green Care Professional solutions for all of its cleaning operations.
The starting point is not solely environmental. It is also human: reducing staff exposure to harsher products while maintaining a high level of performance.
The decision was made gradually, through field tests and operational validation.
“We first chose eco-friendly products for the health of our staff and the environment, then we verified their effectiveness.”
The teams quickly confirmed that the performance was on par with previous solutions.
“The products are effective and ensure impeccable cleanliness for our customers.”
Support tailored to the realities of the hospitality industry
Beyond the products, Green Care Professional’s added value lies in its operational support. In an environment where time constraints, seasonality, and customer flow are significant, adaptability is essential. The collaboration thus included:
- pre-deployment testing phases;
- support for on-site teams;
- adjustment of hygiene protocols;
- scheduling of laundry equipment with the implementation of tailored solutions such as Kliks bags and screen-printed reusable sprays.
“We received comprehensive support. The flexibility of the Green Care teams and the distributor was essential, particularly in adapting to our operational constraints.”


Meeting the requirements of the Green Key with measurable solutions
Under a certification program like the Green Key, cleaning solutions must meet strict criteria: reducing harmful substances, optimizing consumption, and minimizing waste.
Green Care Professional’s eco-designed cleaning products for the hospitality industry help meet these requirements while providing concrete tracking of impacts with the Green Care Professional Performance Calculator:
- reduction of plastic waste;
- reduction of CO₂ emissions;
- optimization of resource use
Thanks to its environmental measurement tools, the impact becomes visible and measurable, which reinforces the credibility of the initiatives undertaken.
Luxury and sustainability: a convergence that has become necessary
The example of La Cheneaudière illustrates a profound shift in the luxury hospitality industry. Sustainability is no longer a peripheral issue, but an operational pillar. In complex, demanding, and highly customer-experience-oriented environments, cleaning solutions are becoming a strategic lever for transformation. With Green Care Professional, La Cheneaudière demonstrates that it is possible to reconcile luxury standards, operational excellence, and environmental transition without compromising the customer experience.
